FAQ's

FAQ's     
     Not all fragrance oils are created equal, but the supplier I use has gathered some of the absolute best into a line that is extensively tested & rated for performance in soy wax.  These ratings indicate to the candle maker which scents throw well in soy wax, so money will not be wasted on oils that are incompatible.  Quoted directly from the supplier I use, “Testing for new fragrances is an ongoing process, and new fragrances are added regularly.  Our fragrance oils are a combination of natural essential oils and synthetic aroma chemicals. They are never diluted, so each has a strong concentrated aroma that doesn't disappear when burned in a candle.”
     Many people ask me if my scents are essential oils or not.  Some of them are & some of them are not.  Here is an excellent explanation directly from my supplier, “…essential oils are pure liquids containing aroma compounds that are removed from seeds, flowers, leaves, roots, and stems or bark of plants through methods such as distillation, expression or extraction. These oils carry the distinctive essence, or scent, of the plant it was made from and they are frequently used in perfumes, flavorings and medicines. The only way to scent candles naturally is with pure essential oils. We are currently testing to determine whether we can offer a high-quality line of essential oil fragrances that work well in our natural soy waxes.  This takes EXTENSIVE research and many, many long hours because most of the essential oils that distributors claim are truly essential oil either ARE NOT or are extremely diluted, which results in poor scent throw when added to soy wax.  “Aroma Chemicals” - because essential oils are not available for every scent we would like to use, we draw on synthetic aroma chemicals which come in powder or liquid form. We use these concentrated compounds when no essential oil is available to create a scent.”
Aesthetic imperfections in soy wax candles
     Sometimes, even when using the highest quality soy wax, there are imperfections visible to the human eye.  These are caused by many different factors. The main two are the shrinking & expanding of the all-natural wax as it encounters different temperatures, whether it is throughout the shipping process or even just sitting in direct sunlight for an extended amount of time.  The second factor comes into play during the actual candle making and pouring process.  More often than not, air bubbles are created as the wax is cooling inside the container. Sometimes part of the wax pulls away from the glassware and/or sticks to the container giving it an “off/weird pulled away from glass” type of look.  This is common even in expensive candle lines & sometimes is unavoidable.  It in no way affects the “burnability” of the candle.  Even the most experienced candle maker will often find their finished soy candles have these issues along with the typical uneven, rough, bumpy or cracked surfaces. This is caused by air escaping out of the top surface of the wax as well as external temperatures. I take extreme pride in my candles & I do everything possible to minimize as many imperfections as possible.  I use the “purest” form of soy wax in my candles meaning there are no chemicals & no additives.  Soy wax is an all-natural wax, which expands & contracts easily in different temperatures.  Because of this, “aesthetic perfection” is sometimes hard to accomplish! The good news is that although they might have surface flaws or imperfections, this does not alter the way the candle burns whatsoever!  
 PHTHALATES
     Phthalates, or phthalate esters, are esters of Phthalic Acid.  They are used to dissolve raw materials when making fragrance oils. They have been used for many decades in a myriad of pharmaceuticals & household/industrial products. Recently, there have been concerns that high levels of Phthalates can cause a host of health issues. It is not clear whether the levels that people encounter cause adverse effects, but products would be obviously be better if they did not pose any such risks.  While both the U.S. & Europe have imposed laws against Phthalates in children’s toys, (since they are put in the mouth) there are no rules against Phthalates in candles. Nevertheless, I am happy to say, the supplier I use for my entire candle making supply line has eliminated Phthalates from all their products!  EVERY SINGLE CANDLE I make is now 100% Phthalate free!
Instructions for “best burn” possible
     FIRST BURN:  Many people do not realize how important it is to burn the candle for the appropriate amount of time ESPECIALLY the first time the candle is lit.  It’s hard to give a specified approximate time (due to environmental factors) but the best way to do this is to allow the candle to burn until a melted wax pool has formed and is visible across the entire top of the candle (reaching all sides of the container).  If this is not done on the first burn all future melt pools will NOT surpass the distance of the first melt pool which causes “tunneling” and in turn, will waste the wax & you will NEVER be happy with the performance of the candle.  Also, be sure that each time the candle is lit, the wick is never longer than ¼ inch & that the top of the wick has not “flowered”.  If need be, just trim it!  There is nothing worse than having a candle that has melted down the center, does not re-light & is covered in black soot!  It goes unspoken that you should never leave a candle unattended.  If the candle is burned “properly” a bonus is that this soy wax can easily be washed out with soap & water then you have yourself an awesome jar!
     Because I take a lot of pride and joy in the candles I make, I have tested many different wicks, waxes, temperatures & oils to determine the best possible combination of all factors to produce the best possible candle. I use the highest amount of oil that the specific candle wax weight can hold (to give off the highest scent throw) & I use the appropriate size wick along with a wick setter to be sure the wicks are placed perfectly center in each container to ensure maximum burn time & to reduce soot & tunneling (if maintained properly).

               The benefits of soy wax candles are unlike any others. They last three times longer than any other petroleum-based candle & they have a much more intense throw. When purchasing these soy wax candles, you will be helping support American Farmers by using their soybeans which are a renewable a& sustainable resource grown right here in the USA! Because each field of soybeans is different, each candle will be somewhat unique just like you and I!
              If there are any questions or concerns after you receive your order, please contact me!  I want my customers 100% happy with their purchase(s)!  Be sure to tag #beanwick on social media to share your pictures!
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I hope it goes understood that there will be no refunds on orders since each and every one of the candles are handcrafted upon your request. If there are items damaged within the delivery process, please contact Beanwick upon delivery and you will promptly be shipped replacement items.